Customer Testimonials

Thank you! Bryan was very helpful, got my neice and me to school and work on time and had the necessary repairs/service done! I have been a Haselwood customer for many years and the quality of service is better than ever!

Rich went above and beyond. He was very helpful throughout my truck repair process.

Tony was awesome. This was my first purchase of a car on my own. Tony made sure I was treated right. I am very pleased and happy with my purchase. Thank you.

Job Well Done To The Haselwood Team! Thank You!

It was awful to have our car stolen. It was very stressful to search for and find a new vehicle. We are very thankful that you went out of your way to make our purchase as expedient as you did. Also, thank you for going out of your way to ensure that our needs and concerns with the new car were taken care of. We are completely satisfied. I very much appreciate everything you have done for us. Thanks again.

Chris was very pleasant, knowledgeable, and courteous. He made buying a vehicle a fun experience.

Our sales associate and his finance team spent 7.5 hours doing everything they could do get our family into a safe reliable car, I will buy all my vehicles from this dealership in the future because I know I will be taken care of!

It's been a good experience all the way around and I hope to be able to say the same 5 years from now.

Simply incomparible!!! We received outstanding service the second we drove into the parking lot and was instantly greeted by the sales representative, Ray Park, who has gone above and beyond, coming in on his day off to make sure we were taken care of completely. He has impressed us and is proven to be a true professional. Your entire staff, from the managers, Tony and Bobby, finance representative, Mike Crowley, down to the service department Kirby Arney, has been phenomenal! We plan on returning for another vehicle, in the near future, thank you for all your help and dedication.

Rich did an amazing job taking care of me and my vehicle and was very patient with me which says a lot cause I am very crazy about making sure my car is right! Two thumbs up Rich thank you.

Lucas Hart is fantastic!

Very pleased with the whole purchase experience.

Brian was very professional. He explained the service options and prices before I left my Yukon, kept me informed by phone as the work progressed, then explained what had been done, and probably what would be needed at various times in the future. I am a very satisfied customer!

I am a first time customer to your service department. Last week I arranged a service appointment for 10:40 a.m. for a "Maintenance 2" session for my 2007 Silverado Duramax. This is essentially an oil change and inspection. I told the woman I talked to that I had a Noon appointment in Bremerton. She told me it should only take about 45 minutes, so the 10:40 time would be ideal. When I arrived at the service department yesterday the technician and I discussed what was to be done. He suggested that we change out the fuel filter and the transmission "spin-on" filter in addition to the standard "Maintenance 2" activities. I mentioned my Noon appointment. The service technician said that it would be close because it took 45 minutes just for the fuel filter. Having changed one myself I know that is true. It is a very awkward procedure because of the location the filter. I said I would notify my people and I was resigned to missing my appointment. The terms were originally "just an oil change" and had been changed by mutual agreement to include additional items.

After visiting the Honda dealership across the street to get a decent breakfast (since the Chevrolet building has only a vending machine) I settled down in a lounge area in the dealership to read a book. I had read only a few pages when the technician, Michael Reardon, arrived to get me at 11:40. I was very surprised, but Michael said, "Well, we knew you had a Noon appointment, so I put two guys on the truck to get you out of here."

I consider this beyond the call of duty. I really did not expect special treatment, yet Mr. Reardon took it upon himself to push the truck through faster than normal. I had been thinking my carefully planned day was falling apart, but I managed to make my appointments and get everywhere on time. This was a very positive experience for me, having never been to your dealership previously. I am writing this to thank you for exceeding my expectations as a customer. I guess I'm hoping Mr. Reardon gets some recognition for what he did. He clearly went out of his way to get me taken care of.

Thank you very much.

I will have to say that the experience I had this time with Lucas Hart and the team that worked to put this deal together was the best in all of my times buying a car here locally. I would definitely recommend Lucas to anyone wanting to buy a car not just a Chevy, GMC, or Buick. My daughter has already recommended her friend to Lucas. We are planning on bringing in my husband's 1982 El Camino for servicing and am looking forward to getting the same type of treatment there as I did with getting the Tahoe and as I get servicing my 2005 Toyota Scion XB up the hill.

Just wanted to let you know that I had my mom's car in for the 50,000 miles work up and everything was great. Jordon form the service department was the person I worked with was great and appreciated his updated information on the car.

The best dealership I have worked with! Not only with a goodwill repair and all of Bryan's help...it was also the pleasure of doing business with Bobby, Patrick and the rest of their team on the new Camaro! Thanks again!!

All the individuals that we came in contact with were most helpful, patient, knowledgable and delightful to deal with. You have a good crew.

great service:)

Jerred was awesome and so patient. I appreciate all the hard work and time he spent finding us the perfect car.

The new service set up is much better than it was before. Especially like being able to pay through the service advisor without having to wait in line at the cashiers desk.

Paula is a great salesperson. I have returned to her and this is the fourth car she has helped me by.

I had the worst nightmare Friday 08/12/2011. I was going around filling out applications in Bremerton and my engine light came on. I luckily made it to your dealership in tears and Sandy and Craig were there to save my day. They were so friendly and helpful. They literally saved my life in a time of trouble. Your mechanics diagnosed the problem with my vehicle and they had the part on stock and fixed my vehicle immediately, It took such a tremendous stress off of my shoulders; they were like angels to me (I know that sounds corny ,but its true). I'm very impressed with your entire company. I tell everyone I know! Thank you for being there in my time of need. You all are AWESOME!!!!!

The entire sales team was great and tried their very best to please us! We also really appreciated our personal sales associate Julianna, who worked with us for hours at the Kia dealership up the street, and then continued to help us at Haselwood Chevrolet when we didn't find what we were looking for at Kia. She never gave up and she continued to remain positive through and through. Her excitement and enthusiasm helped the process feel easier and more hassel-free. Also, she acknowledged every member of our family by their first name on multiple occassions, and that really demonstrated a personal level of sincerity on her part. Overall, the experience at Haselwood was a nice one. We got a deal that was close to what we were looking for and our new car is amazing! We will continue to refer friends and family your way! Thanks again for everything!

It was great working with somebody who really knows about the cars she is selling. Thanks Paula!

Jerred was very professional and was very knowledgeable about the different vehicles on the lot. Jerred was the only reason why I decided to buy a from there and why I will recommend this place to others and be back.

This was actually the most pleasant car buying experience we've ever had. Everyone was very nice, and not fakey nice either. We were treated with respect, no games were played. I felt like we got a fair deal. Thank you!

I had a really great experience. I want to thank everyone for their help and willingness to go above and beyond my expectation.

Lorne was wonderful. He took the time to sit with me (April, the wife, doing all of the transaction) he was pleasant, he treated me like a human! When I had questoins he didnt give just a genral answer I felt he went and really looked into the question and gave me the answer. Thank you Lorne for your time and kindness.

I have already recommended Lucas to several people I work with. He was really good. Never felt pressured and he was more concerned about my needs being met. He is a gem for your dealership.

Brandon Thayer is an excellent Salesperson! He was knowledgeable, relatable, and honest. This has been, by far, the best car buying experience I have ever had! In addition to Brandon's sales attributes...I have to admit that he has great skills with dealing with toddlers! Shopping for a car can be long and exhausting sometimes....let alone with a 4 year old! Brandon was great with my son, which eased the whole shopping experience! He listened to what my needs were and led me to the perfect vehicle! The first vehicle he showed me was the car I ended up buying! Thank you Haselwood GMC and Special Thanks to Brandon!

Big Kudos to Brandon!

Five Stars!

I like dealing with Haselwood. They listen to what I have to say about my car and answer any questions I have. I also like the fact that they remind me when they think it's time for some specific service. I have never had a problem with them and do not expect to in the future.

Mike and German helped us go through that mound of paperwork quickly. They were great to deal with and made our purchase experience run quite smooth.

Thank you Bobby & Lucas, You both made this whole process very painless. I appreciate your efforts.

We have been doing service with Haselwood for approximately 12 years. We have bought 6 cars/trucks through the dealership and have always been satisfied. Thank you for having a reputable dealership that really stands behind their word. Paula Rumrill is an awesome sales agent and always finds us what we need. Randy in Finance was quick and personable.

Just purchased a 2004 Chevy Tahoe LS and are soooo excited!

Thank You,

This is the best purchasing experience we have had purchasing a vehicle. We appreciate the hard work and dedication it took to help us obtain this wonderful vehicle.

Many Thanks,

The team at Haselwood ( Bobby Barns, Patrick Merrill, and Michael AKA bulldog) are amazing. I really enjoyed the feeling of being a valued customer. From my initial call with Bobby; I told him my situation and he allowed me to explain what I wanted. Once he found out what I wanted, he then wrote down my specifications and said he would call me right back. As a customer buying a car, you sometimes feel pressured, Bobby made me feel comfortable. Once he found the vehicle of my dreams, he had Patrick come in and walk me through the process. Patrick showed me all of the bells and whistles. He was courteous to my wife and kids, and made arrangements for them as they waited. I really enjoyed purchasing my 2010 Buick Lucerne CXS, and I look forward to doing business with Haselwood in the near future. Thank You.

Sincerely,

Lorne is an exceptional sales person! I have worked him in the past and will continue to come to Haselwood because of him.

Our salesperson Lorne Burke was exceptional! He listened to what I wanted, and followed through with a vehicle I really like! The other staff we associated with were so helpful! I was very happy with my visit, and would do it again in the future. Thank you.

Staff is excellent!

I come to Haselwood Chevrolet Buick GMC because the customer service is excellent. The sales people listen to want I and find me the car I am looking for. They don't try to sell me something I don't want. First class service all the way.

I was particularly satisfied with the extra effort put forth by Sha Christa Grant in making it possible to get my purchase done. Thanks to all and have a very Happy New Year.

The people who work here couldn't be greater with our two year old son. It was late and he was cranky, but they went out of their way to make sure he had a good time while we did our business! Thank you!

German Rosa was a pleasure to work with and made our visit a pleasure. I'd also like to note Tony Raffaelli. He was great. Hope to deal with both of them again someday soon.

Lucas was awesome!!!!!

Dawn Moore was courteous and made sure that I was up dated on what was happening and explained all the issues.

Paula Rumrill is outstanding!

My name is Mark Mansell and I recently purchased a new 2500 Denali from Haselwood and just wanted to take a minute to acknowledge Sha Crista. Had it not been for her prompt, sincere and professional customer response, I would not have purchased from you. It is staff like her that afford you the opportunity to sell people like me a new vehicle. For what it is worth, I drove from South Eastern WA to North Western WA and back in a blizzard because she simply provided the service I asked for.

I wish you a Merry Christmas and Happy New Year.

Kind Regards,

Our experience at Haselwood was very pleasant. Every employee we encountered was kind and courteous. There was a no pressure atmosphere and that made our buying experience much easier. Haselwood Chevrolet was only the second car lot we had visited for the day but we felt no need to go anywhere else because our sales person Lucas Hart who was working with us understood what we wanted and what we needed and was patient with us and explained to us all the pros and cons of each used vehicle we were looking at that day. We will shop with Haselwood for our next vehicle.

This was a terrific experience for both my wife and I. Dave, Lucas, and German were all very professional and everyone always seemed to have our best interest in mind.

Thanks,

I enjoyed the time spent with Lorne and appreciated his low-key, knowledgeable approach, as well as his willingness to go above and beyond to help me out when my glasses broke at the dealership.

The best car buying experience we have ever had!! EVERYONE involved in the purchase process was very friendly and professional. Chrissy you rock!!

Purchasing from Haselwood was a great experience. Tony made me feel as though I was his number one priority, and made dealing with a dealer painless, easy and actually I think we might have had fun. And everyone else as well made me feel as if I was important and not just a number. When I look for another car, I will be coming by Haselwood, as well as sending friends.

Paula made buying my truck a great and fun experience. She's a great sales person to work with.

Thank you German and Randy. You both were friendly, courteous, and professional.

Sincerely,

We were really pleased with Patrick and "Bulldog" in Financing. Patrick was a great salesman and we felt comfortable with him. We are definitely going to return in the future for our next vehicle purchase. The whole feel of the entire process was easy and we felt no pressure. Our best experience yet with any dealership!

I am happy that I purchased my last 4 vehicles from Bobby Barnes and his staff, when I am ready to buy another I will definitely come back to them and refer my friends to do so as well! Just wanted you to know how happy I am.

Wendy was outstanding! My vehicle is running much better. Thank you for everything!!!!

Very quick service. Dawn Moore had me on my way in less time than stated.

Great Service.

Thanks for taking care of the problem. Dawn & Roy in service did an excellent job.

I also would like to thank Tim Schroedl, the tech that worked on my Yukon; I know he will take great pride in fixing my Yukon and treating it as his own. I always ask for Tim to work on my rig, if he is not available I will come back another day when he is, he is the only tech allowed to work on my rig. Roy in the service department knows this and always makes sure that Tim is available when I bring my rig in for service. I really appreciate the effort of both Tim and Roy, it is why I come back and recommend Haselwood to my friends and co-workers.