Great customer service
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Adam was very informative and helped me find exactly what I was looking for. Plus the staff was very welcoming!
Chloe, Cj, and the staff at Haselwood Chevy were professional and extremely helpful while I was looking for a new car. It was a very detailed and easy experience.
Awesome service and Adam helped me the whole step of the way. Thank you so much and would highly recommend.
Came in for service and ended up buying new. There was no pressure and I had already researched the 2022 Buick Encore GX. It's everything I wanted and was a pleasure working with Chloe, Connie, and Ron.
Chole and CJ made the whole experience amazing. This is our fourth vehicle we have bought from this dealership and we will be back for our next one too.
CJ and Chole were amazing. Took care of everything and answered all our questions.
Had an absolutely amazing experience with Donald Manning, Patrick Merrill and Max (sorry can't remember his last name) in finance. You guys rock!
Very fast experience one thing I hate is being at a dealership all day great people kind and friendly and would go to all lengths to make sure your as happy!
Very polite rep. Clean facility, wait time was perfect.
Chris has been great in helping me get a new vehicle. He spent time on the phone with me explaining all the differences in the available Traverses, helped me do things over the phone and online since I'm not in the Seattle area, and then changed my deposit twice because I couldn't make up my mind. As soon as the status of the vehicle changed he texted to let me know, and is now updating me with its location as it is delivered to the dealership.
Excellent customer service! I was able to order my truck in December of 2021 and Chris the salesman kept me updated on every step of the process until it arrived on site. He went above and beyond to make sure I was completely satisfied with the vehicle and the deal! Thank you!!
Fast and complete.
Adam did a great with this transaction. I would recommend him to anyone buying a vehicle at Hazelwood. Everyone on the sales team did a great job on the sale.
completed before estimated time. No problems.
Probably the best car buying experience I have ever had. Chris and Brandon were fantastic to work with. Will definately be back.
Chris was good in helping us find the right vehicle. Much thanks to the entire team.
Christopher Johnson is amazing. I called and setup an appointment for my Buick, 30,000 mile check up. I advised the person three times I needed to be able to pick up the car the same day, as it is almost a 2 hour trip up and back. I was given Monday the 18th at 2:00pm. And assured they stay open until 7 and I could pick up the car at that time. When I arrived Chris was the Service agent to help me. He advised me that his workers leave at 4:30pm and it would be impossible to get the car back at 7. ...
Very friendly and helpful in the needs of there customers. Massive inventory I had no trouble in finding a great truck.
the staff was very polite and efficient with me and helped me navigate having my BOLT battery replaced seamlessly
Took my 2011 Chevy Silverado in for maintenance and upkeep and received excellent service. Service Advisor Kyle DuGuay was extremely knowledgeable and helpful in getting the correct service I needed for my truck and kept me updated throughout my service visit. Service to my vehicle was completed ahead of the time I anticipated it would be completed. Highly recommend.
Chris and Ron went above and beyond with helping me trade in my vehicle. They both answered all 15,000 questions I had, and never got impatient. They worked with me on the price and where my budget was and Chris never once pressured me into something that wasn’t a good fit. Chris helped me move all of my items from the old vehicle into my new one, something a car salesman has never done in the past. Easily the best car buying experience I’ve ever had.
I got to work with Kyle for the third time and it was wonderful as always. He is always sure to explain what is being done on my vehicle. He always checks to see what else can be done aside from what my appointment is for, such as any recalled equipment or system updates. So far i am 3/3 with Kyle and he always goes above and beyond
Great customer service!
This dealership is one of the most professional and efficient establishments I’ve ever purchased a vehicle from! The service is top notch and the sales team is beyond helpful and knowledgeable in their field.
Chris was knowledgeable and honest and gave me great advice! I appreciate his expertise and would definitely seek him out again whenever I’m in the market to buy a new car!
Chris Ron and Reggie were so helpful! They found me my dream car and got me warranties for a great price! I have never had a more pleasant experience when buying a car! Highly recommend!
Everything good. Very good deal and very helpful personal they simplified the whole process to make easy for me
We recently had a great buying experience at Haselwood Chevrolet when purchasing our EUV. We were new to the world of electric vehicles but salesman Chris Sanchez really helped to educate us on this new technology and made our purchase smooth and enjoyable. This was our third vehicle purchase at Haselwood Chevrolet so we were happy to be able to make our latest purchase here where we trust their service team to help insure vehicle longevity. This dealership has always treated us more like family and we’ve never once dreaded our visits for service.
Top notch Customer service. Knowledgeable and very professional when it comes to providing information on vehicle being purchased.
Amazing service! Chris was super friendly and polite. I felt super comfortable taking my time and making sure I chose the correct car
Thank you Connie for a great experience today. You are honestly a great saleswoman and a joy to have done business with. No pressure at all. Thank you so much. We will certainly refer To friends and family. To keep our money local is a great way to support local businesses. You definitely saved us a lot of time and travels outside the county. All thought we'll miss the Jeep we will certainly enjoy the new Trail boss! Let see if we can sling a little mud this summer ! Thank you again to all the Staff at Haselwood Chevy. ...
My husband and I have been looking for a GMC dually truck for a while. We went to Haselwood but they didn’t have one, but would let us know if one became available. Patrick called us two months later! We were so happy he thought to call us! He went to extra mile for us for this whole transaction and personally delivered the truck to us, which was nearly 2 hours away!! Great experience! So grateful! Highly recommend!
Always takes care of their customers. Randy the service manage is the best.
Very friendly, courteous and got me out early!
I've had some very bad experiences with dealerships in the past and was very happy how I was treated at Haselwood Chevrolet. Before they even knew what I was in for I was treated with a warm and friendly smile and a firm handshake. I worked with Chris Sanchez in Sales and Evan Wilder for financing and I have nothing but good things to say about both of them. I would highly recommend the 2 of them to any of my friends and family looking to purchase a Chevrolet.
I worked with Nicholas Burnham and he made my experience so comfortable that I scheduled my next appointment before I left. I was nervous going into it, due to past experiences elsewhere, but it was a huge relief to not be spoken to like an idiot and told I needed repairs that I didn?t need.
Adam our salesman and Ron our finance guy were above amazing. Very personable and not pushy at all along with great personalities. After having a rough weekend with vehicle issues. Adam was amazing at helping us find me a new truck. Can’t say enough about him and Ron. Definitely will refer friends.
Amazing customer service and was super helpful and polite to help us find a great vehicle!!
Worked with CJ, super helpful and nice. Great environment, not pushy and really helped me understand car details as a new car buyer. Would highly recommend for new car buyers
Connie did an amazing job she is very knowledgeable and driven she is the reason I purchased a vehicle from haselwood
CJ is an amazing person to work with. She listened to all of my needs for the vehicle and even made sure I could get the add ons I wanted. She is a pleasure and you won't be disappointed with this wonderful person.
I had a great experience, and was able to find a car I love. Adam listened to what I wanted closely and was able to find the car I wanted.
Donald in finance was Fantastic!!!
Staff was well trained and prepared. Obvious that this location has strong leadership and employee satisfaction.
Great as always.
Takes all day to service a car that should only take 1-2 hours
This was my first car buying experience and I couldn’t have asked for it to be any better. My parents and I were met with open arms as soon as we walked in the door and had nothing but all kinds of people willing to help make it an easy and enjoyable experience. Adam helped me find the perfect car, and was able to listen to me and fully understand what I was looking for. He was patient and knowledgeable for when I was uncertain and had questions. Adam was the perfect person to show me around and I ...
Fast, great service that didn’t try to sell me stuff I don’t need
Randy, Service Manager at Hazelwood Chevy, worked me in when my realtively new silverado sprung a leak in the back window. This was crucial as it has been raining steadily over the past several weeks. They dried out my back bench and repaired the window in a relatively short period. Really appreciated the professionalism and care. I will switch my service needs to Hazelwood going forward ........
The staff listened to what I wanted and worked to get it for me. Although it was not my intention to purchase a vehicle that day as I had made arrangements with one of the salesman (Jeremiah) to look at one of the vehicles that caught my eye just to see if it was something that met my needs, the efforts by Jeremiah and the rest of the staff to meet my needs and desires was outstanding. I ultimately purchased exactly what I wanted and got the deal that I felt was fair for the vehicle I purchased as well ...
Adam was very good. Usually dealership experience has been salesman pressuring me into difficult decisions. Not the case with Adam, was very respectful, absolutely zero pressure, listened to what I wanted, and tried his best to accommodate the payment I was looking for. Great salesman, and rocking good hair.
Kyle DuGuay was on point and I felt that he reallly cares for his customers from start to finish. Outstanding customer care/service!
They were stellar! I would definitely recommend them to anyone. The drive was absolutely worth it. Next time I'm looking for a vehicle I will be checking with them first. There were some hiccups along the way, but they were so patient and helped me get through it. When we figured out my debit card had a lower maximum daily charge rate, they didn't bat an eyelash, and took me to the nearby WinCo to try for a money order. Everything worked out in the end, it took almost the whole day, but they kept going. I loved ...
I got a good deal and a nice truck is very happy with my purchase and everybody was pleasant
I was so pleased with Adam, what a gentleman! Everyone was so helpful and kind. The finance guy was super! Over all I will come to you guys for anything and everything. Thanks everyone!
Most enjoyable buying experience ever. Fantastic staff, loved the enthusiasm like I won a contest when everyone yelled out in happiness for us purchasing! Our 3rd vehicle from Hazelwood, won't be our last!
I came to Hazelwood Chevrolet because Rick Wiler and his family have given us so much back to the community. That carries on to his staff making you feel like family. Adam my Sales person made the whole process easy.
great service department. went above and beyond to get important service work done in a timely manner.
Patrick was very knowledgeable and helpful. No complaints, just kudos Thanks for the help in ordering a new GMC pickup
Great dealership quick and easy buy definitely recommend. They weren’t pushy at all super friendly.
Came in to get a security code for my '07 Classic 2500HD Sierra, the wife saw an '08 VW Jetta, we've been thinking of getting a car for the kids to learn in. I hate buying vehicles just because it's so time consuming, the only thing worse is buying a cellphone. Not today however; Hazelwood made this an amazing experience. Not only did we buy a VW Jetta we found this beautiful 2016 Sierra Denali and we were able to trade in our '07 Suburban & '07 Sierra Classic, the Classic was taken on trade using a blind appraisal and I can honestly ...
Great support all the way through and did not hold back! Great customer service compared to the other dealers. Really appreciated the strong understand of both sales and finance.
Connie was amazing! She took her time in answering all my questions. She was also very warm and friendly. I didn’t feel pressured or anything. It was a very comfortable experience for me and if you’re in need of a car, I suggest talking to Connie. You won’t be disappointed!
My service representative was very knowledgable and accomodating. The facility was very modern and clean and everyone was very professional.
Went in looking for a vehicle. They found something that was affordable in my price range, covered me for any maintenance possibilities, and even better in my mileage expectations. Patrick provided an enjoyable experience.
They make my car buying experience easier and faster than any other dealership I’ve shopped at. Staff is friendly, prices are competitive, and the service Dept is top notch! Highly recommend them for a dealership and service center!
My service contact has been Randy. He made arrangements to get me in for service and set up my car rental. I drive 5 1/2 hours to get there One of the reasons i come that far is because of Randy and how he takes care of us and of course Haselwood, Randy makes sure the right service is performed and stays in communication with me for updates during my stay. His knowledge and personal attention to detail keep me coming back.
All the staff stayed late to help finish the sale of my truck. Much appreciated.
Everyone was extremely helpfull especially assisted Jeremiah. He went above and beyond heping me transfer items out of my trade in then taking time to walkthru operation of all the electronic gadgetry. Top knotch team!
Originally came in intending to look at a different car, but didnt expect to find my dream car available and ready for sale! The car was in great shape, and after some talking Patrick and Brendan came up with an offer too good to refuse. My wife and I are ecstatic with our new car, and look forward to keeping it for a very long time, thanks to the work done by Patrick and the crew at the dealership!
Jeremiah was extremely helpful and courteous in helping us choose the right car for our daughter.
Awesome people amazing deals Chris was super helpful and dom was outstanding with getting me in and out definitely would recommend everyone to go too these guys.
Was outstanding and Chris and his team definitely made it a smooth experience for my first time purchase appreciate them a lot!!
I was in and out they didn't try to sell me a vehicle that I didn't want or couldn't afford. Brandon had the answers and found the ones he didn't very quickly.
They were very respectful and worked with me. The dealer ship had a very good atmosphere.
They were respectful, reliable, and honest. It was my first time purchasing a vehicle and they made the process simple and easy.
I had a great experience today dealing with Donald manning and he really helped me out to get the car I wanted thank you
Very knowledgeable and friendly. Loved how they worked to get the price I needed. Could not have asked for better service.
The service technician, Kyle was fantastic and provided fast and professional service. He was able to assist us in getting my SUV in and out of the shop for maintenance work so quickly. Also, he clearly explained the additional maintenance work needed on the engine to keep it running efficiently. Thanks for the great customer service!!
Came in for an oil change. Bought a car. He had me hooked up immediately.
I would like to thank Pat once again for working so hard to ensure I got the vehicle I wanted. This is the 7th vehicle we have purchased from Hazelwood and Pat has always come through with finding and ensuring we got the best deals. Pat is the number one reason that keeps us coming back because we know he will go out of he way for us and we know we can call him with any issues or concerns and he will help or get us with who can. I want to also thank Brandon Mayfield the Finance Director ...
We were very pleased with the fun and helpful experience here, with all the fun Presidents Day promotions!
Went in for regular maintenance and to get my engine light issue fixed. Told them something was wrong with evap system. They ran diagnostic, did an update, cleared the check engine light and then told me I was good to go. I got into my truck, started it up, and as I was adjusting the seat, the check engine light came back on. I went back in and told them and had to wait another 50 minutes. He came out and said they had to order the part and it would be a couple of days for the part and I ...
I had bought my car there a month ago and the transaction was amazing in the sales department. I had a check engine light come on a Sunday when service was closed. I filled out a slip and left my car there. They got it handled and back to me the next day. I appreciate that they were able to squeeze me in and get me my car back in such a timely manner especially with no appointment. Thank you!
I was told by another repair shop that I couldn't replace a taillight bulb and would need the entire light assembly. I ordered the assembly(not cheap) and had it delivered to Hazelwood. When it arrived my dealership informed me and also told me it was a warrantied repair. Turns out it was just the bulb and Hazelwood did the repair for free. Thanks.
Very helpful. Kept in contact with us on the work being done. Very polite and friendly.
CJ was great! No pressure sales and helped us find a truck that met our needs.
As busy as the employee were, he was cool and collected and was thoroughly professional with the whole experience especially with the report afterwards. And a shout out to the kid who cleans the windows and vacuuming, overall the whole crew that day was on point!
I liked Brandon, he tried hard to please. However i didn't like being passed from salesperson to salesperson.other then that feel like l got fair deal.
Thank you to all the staff of GMC Haselwood for making our trade in so smoothly. Keowa was so knowledgeable and allowed me to make a comfortable decision when choosing a vehicle. Thank you, Keowa!
Chris Sanchez went the extra mile to ensure and exceed my expectations. He had all the answers to most of my questions and if needed had the tough answered in record time. A true gentleman and a pleasure to deal with.
The sales and finance members (Chris Sanchez and Brandon Mayfield) worked extremely hard to ensure our purchase was handled professionally and to our satisfaction. This was the most competent and professional vehicle transaction we have ever experienced.
Haselwood made the car buying process effecient and friendly. Happy to work with them again
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