Aaron and the rest of the Service team were friendly and helpful. In addition, I couldn’t get this done during the week without the courtesy shuttle service. I am pleased to ride with Merrill again! Service makes a world of difference when the people you interact with do it with care and humor!
here is up date on the PT cruiser I bought from Hazelwood Chevrolet, nothing is perfect things happen, and they apologized for not keeping me better informed and went above and beyond to make things right, Lucas got paper work re done and correct vin number on all of the paper work and offered free 36 month/36,000 miles standard maintenance plan which I includes 9 oil changes, 9 tire rotations, 3 wiper blade inserts and will be receiving a maintenance package in the mail. This is one of the reasons why we have been a Chevrolet customers since 1984, there dealerships do care and try to make things right when a customer is not happy with the service they get, and Hazelwood is one of those dealerships that care
What a pleasure it was to work with Parker Drathman! He has a wonderful personality, handles a busy service environment well, has excellent customer services skills & follow up, and a fantastic attention to detail. He took care of all aspects of my service, helped set up a return ride to work, and helped to set up a rental while my vehicle was in service overnight. He even located my active pre paid maintenance plan when I thought it was expired! He goes that extra mile every time I come in and I really appreciate that. What a great addition to the Chevy team you have in this one. Thank you, Parker!
Lucas has always been helpful, present, patient, and kind. He is extremely dedicated and knowledgeable and I know I can trust my car finances with him. I have referred several of my fiends to the dealership and am happy to do so. He is an excellent asset to have as part of the Haselwood group for sure.
Sales staff, management, and their finance department went above and beyond to get a deal put together on a great commuter car for me. They communicated great throughout the process and even gave me an insurance quote to compare my current coverage to. Car was clean, and the overall experience was great! I definitely recommend them and would go here first if I was buying new or used. Special thanks to Ak, Caleb, and Lucas!
Had an amazing experience with everyone at the dealership. Made the process easy and were kind and helpful. Couldn’t have asked for a better experience.
Hazelwood Chevrolet is very good.
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