Byron M
TAHUYA, WA | 2024 Chevrolet ColoradoNovember 21, 2025GoodResponse from Haselwood Chevrolet GMC
November 24, 2025Hi Byron, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best service experience! We look forward to your next visit! Take care!Mark P
PORT ORCHARD, WA | 2018 GMC 1500 SierraNovember 20, 2025Six weeks to get a part, then charge me for the rental. Which was initially said rental cost was as part of cost with the diagnostic, but was never restated that it was not included in the repair warranty until I came to pick up the vehicle. Which I had been informed I would have rented a car for myself at a lower rate.Response from Haselwood Chevrolet GMC
November 24, 2025Hi Mark, thanks for taking the time to leave a review. We appreciate your business, if you would like to discuss this further, please give me a call directly. Thank you, Scott Rawson, Service Lane Manager, 564-654-4255Nancy B
SILVERDALE, WA | 2025 Chevrolet Equinox EVNovember 20, 2025Kyle was greatResponse from Haselwood Chevrolet GMC
November 20, 2025Hi Nancy, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best service experience! We will let Kyle know how much you appreciated the service he provided!Anthony M
BREMERTON, WA | 2024 Chevrolet Silverado 1500November 17, 2025Great friendly people, service done in the time they saidResponse from Haselwood Chevrolet GMC
November 17, 2025Hi Anthony, It is great to hear everything was done quickly and to your satisfaction! Thank you for taking the time to let us know about your great experience!Joseph G
PORT ORCHARD, WA | 2018 GMC Yukon XLNovember 12, 2025I just had my second bad experience in a row of either bad reccomendations, wrong advise or over sales. Twice in less than six months. This second time I was told I needed a new radiator and coolant lines were leaking. This answer seemed very odd with the problems I was having and didn't actually address some of the concerns. I took it somewhere else and a thermostat and coolant sensor were needed - which made sense given the issues I was having.. The radiator and coolant lines were tested and just fine. (as they were at my oil change at another GMC dealership just a couple weeks prior.) The car has been repaired and working perfectly. The other visit new spark plugs were advised (ignititon coil was the problem) in addition and I had just had them replaced a few months prior. This service department is either unskilled in diagnostics or 'over treating/selling'. Both visits took several days for diagnostics compared to other places as well. I will not bring back here again unless it just happens to be the closest place I can drag a car to, and hopefully I won't be in that situation again.Response from Haselwood Chevrolet GMC
November 17, 2025Hi Joseph, thanks for taking the time to leave a review. I apologize your visit was not positive. We appreciate your business, I called and left a voicemail today, 11/17/2025. If you would like to discuss this further, please give me a call directly. Thank you, Scott Rawson, Service Lane Manager, 564-654-4255Gerald R
BAINBRIDGE ISLAND, WA | 2025 Chevrolet Silverado 2500 HDOctober 31, 2025Stephanie was very helpful and explained my warranty schedule to me. The service went smoothly and I was out of there in a short time.Response from Haselwood Chevrolet GMC
October 31, 2025Hi Gerald, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best service experience! We will let Stephanie know how much you appreciated the service she provided!Bruce G
KINGSTON, WA | 2026 Chevrolet Silverado 3500 HDOctober 13, 2025Great team. Very happy with everything. Made it on point!Daniel C
BREMERTON, WA | 2021 GMC AcadiaSeptember 18, 2025All work was completed as promised and on time. There was some additional work that was discovered and a plan to get it completed was discussed and set in place to obtain parts and schedule future work.Response from Haselwood Chevrolet GMC
September 22, 2025Hi Daniel, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best service experience! We look forward to your next visit! Take care!Kyle B
PORT ORCHARD, WA | 2019 Chevrolet EquinoxJuly 6, 2025Very communicativeResponse from Haselwood Chevrolet GMC
July 10, 2025Hi Kyle, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best service experience! We look forward to your next visit! Take care! Scott Rawson Service Lane Manager Haselwood Chevrolet GMC 564-654-4255Kim M
BREMERTON, WA | 2023 GMC Sierra 1500June 17, 2025From start to finish it was smooth. I was kept informed of the issue and progress of work. The vehicle was complete on time.Response from Haselwood Chevrolet GMC
June 17, 2025Hi, thanks for taking the time to leave a review. Our staff is committed to providing each of our clients with the best service experience! We look forward to your next visit! Take care!
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